3rd Party Content

Contact Information For 3rd Party Content

The Online Learning Student Support Center and Open SUNY Helpdesk do not have access to 3rd Party Content (e.g. SAM/Cengage, MyLabs/Pearson, SIMNET/McGraw-Hill, etc.) used at NCCC in online courses. As a benefit to our students at NCCC, we have compiled a list of contact information for 3rd Party Content to make it easier for you to obtain help.

(Remember you can also ask your instructor for support or look in your online course for help links that your instructor may have provided as this list may not reflect all the possible 3rd Party content sites used.) 

NCCC’s Henrietta G. Lewis Library Databases (OFF Campus)

You must enter your T-Wolves username and password when prompted to access databases from NCCC’s Library off-campus.

For more information contact the Library’s Reference Desk: 716-614-6786 or visit Library Information.

Blogger

Product Name:
List of Features:
How to Video (3 minutes):
How to Video (27 minutes):

Cengage

Product Name:
Support Phone Number:
Website:
SAM 2013
1-800-354-9706
SAM Tech Support

Hoonuit (Formally Atomic Learning)

Product Name:
Support Phone Number:
Website:
Hoonuit
1-866-259-6890 ext. 8
Hoonuit Tech Support

McGraw-Hill

Product Name:
Support Phone Number:
Website:

GDP
1-800-262-4729
GDP Support

Product Name:
Support Phone Number:
Website:

Simnet, Connect
1-800-331-5094
Simnet Support
Connect Support

Paradigm

Product Name:
Support Phone Number:
Website:
SNAP
1-800-328-1452
SNAP Support

Pearson

Product Name:
Support Phone Number:
MyLabsPlus Support
1-888-883-1299

Product Name:
Support Phone Number:
MyAccountingLab
1-800-677-6337

Product Name:
Support Phone Number:
Videos:
MyMathLab
1-800-677-6337
MyMathLab Help Videos

Product Name:
Support Phone Number:
Website:
MySocLab
1-800-677-6337
MySocLab Student Support

Product Name:
Support Phone Number:
MyPsychLab
1-800-677-6337

Quia

Tutorials:
Technical Support:
Support Phone Number:
Technical Support Email:

Revel

Technical Support:
Support Phone Number:

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